I'm a long-time and loyal customer of Sports Clips - Preston/Royal (5+ years). I've always been very pleased with many, haircuts and excellent customer service provided by many of the stylists at this location. Eileen is no exception. She is extremely friendly and customer focused. She takes her time, makes her customers feel appreciated and engages each customers in light hearted banter, helping put the customer at ease and alleviate any anxiety associated with getting the ever important haircut. The Preston/Royal location should be very happy to have such a professional, dedicated and valuable hairstylist, like Eileen on their roster. I'd like to also give a big positive shout out to a few other excellent hairstylists at this location, with whom I've had exceptional experiences: Carolyn, Lisa, Michelle, and Natasha to name only a few Excellent Customer oriented hairstylists at the Preston/Royal location.
I would like this opportunity to shout out Saba, she is an incredible stylist! I have gotten my haircut with her several times and each cut has been awesome! Pays attention to detail and does a great job!
I came in and sat down told the lady what I wanted but instead of listening she proceeded to tell me what she think would look good and did that instead of what I specifically asked for. After the haircut which was mediocre which I did not ask for at all, she proceeded to charge me 30 extra dollars and has yet to refund me after I’ve texted her 3 times. One of my worst haircut experiences in the past couple years
I have been going here for years. I enjoy the easy check-in with the app. I get my haircut every 2-3 months. I always take the first available stylist and have not been disappointed.
They also provide a trim around the ears between cuts.
Last time they let me know that the trim needs to be done within 30 days of a regular haircut. I posted about the misunderstanding and the owner contacted me to make sure the issue was addressed.
Great haircut, super friendly awesome conversations!!!